Is ordering online secure?
Yes, Benjamin's Menswear is on a secure SSL server. All transactions are encrypted and we do not retain credit card information on our site.
Where do you ship to?
We currently ship within Canada.
How can I pay for my online purchase?
We offer payments in American Express, Mastercard and Visa.
Is all merchandise found in your Benjamin's Menswear store available online?
We do our best to show a complete selection of our products. Occasionally it takes us a little longer to post some products if pictures are not available from our suppliers.
Are the prices in-store the same as online?
Can I return my purchase?
We will be happy to exchange or refund your money in the same form of payment within 14 days. Items can be returned or exchanged in person at 277 Water Street at our store location. If you are unable to return your purchase in person, you can return it by mailing it to us at:
Benjamin's Menswear
277 Water Street
St. John's, NL
Canada
A1C 6L3
For exchanges, please contact us at 709-576-1816 to make arrangements for your new item(s). Shipping charges may apply.
When returning purchases they should be in the condition in which they were received with tags attached and receipt included. Undergarments, swimwear, merchandise discounted 50% or more and garments that have been altered are final sale. Shipping charges will not be refunded.
I'm already in your customer database, do I need to setup a new account?
Yes. Our eCommerce site is not capable of carrying over our customer database from our current retail store, therefore, you can checkout as a guest or you can setup an account and proceed to the checkout. Once you setup an account in our eCommerce store you can reuse the same account.
Can I pickup my purchase in-store/curbside pickup?
Yes. You can pickup your purchase in-store with no charge and curbside pickup. If you proceed to the checkout process, enter your address and proceed to next step. You will be given two options: pickup in-store or shipping in Canada. Choose your option and continue to payment options.
Do you sell Gift Cards?
Yes. Gift cards are available in-store.
Do you offer custom made clothing?
Yes. We offer three companies that produce custom made clothing: Coppley, Eton and Jack Victor. Refer to our Made to Measure category for further details on our custom tailored clothing.
Do I need an appointment to order custom clothing?
No. Appointments are not necessary, however, they are encouraged so we can give you our full attention. Appointments are available during or after store hours. Call us at 709-576-1816 to setup an appointment.